Friday, May 09, 2008
Line
F.A.Q.'s
Q: What is the Haggen C.A.R.D.®?
A: The Haggen C.A.R.D.® is your key to savings and special services. As a Haggen C.A.R.D.® Member, you will receive all advertised specials and discounts by using your Haggen C.A.R.D.® at checkout. You are also eligible for participation in our many exciting promotions designed to reward your loyalty.
Q: Why should I join?
A: The Haggen C.A.R.D.® is free! There are no membership fees. As a Haggen C.A.R.D.® Member, you automatically receive advertised discounts and are entered into store contests and giveaways. Other benefits include free air miles, key finder service, fundraising for your favorite school and even rewards for your pet!
Q: Are there any restrictions for enrolling?
A: Membership in the Haggen C.A.R.D.® Program is free and open to everyone over 16 years of age.
Q: Do I need to provide all the information requested on the enrollment form?
A: There are two ways to enroll for Haggen C.A.R.D.®, on-line at www.haggen.com or at Guest Services in any Haggen store. If you enroll on-line, you must provide your name, Mailing address and email address. Enrollments done at Guest Services require name and address information. These information requirements are upheld to protect the integrity of your Haggen C.A.R.D.® account. It is also recommended that you provide your telephone number when enrolling for a Haggen C.A.R.D.®.
Q: Why is a telephone number recommended?
A: We notify our prize winners by telephone. If your keys are found, we notify you by telephone of their recovery. Members of our PREFERRED PETS Program use Haggen key tags around the collar of their pet as an identification tag. Pet owners are notified by telephone if their pet is found.
Q: I don't want my name on any more mailing lists, will Haggen sell my name?
A: Haggen stands behind our privacy policy to never sell or give information gathered with the C.A.R.D.® to anyone. We guarantee to protect the privacy of our customers. Customers can request not to receive mail from Haggen by checking the "no mail" box on the enrollment form. However, in so doing, they are not eligible for rewards or prizes.
Q: What does Haggen do with the information?
A: Haggen uses the information to better control inventory, determine where to advertise and to pass along special offers made by manufacturers to our customers who purchase those products. The C.A.R.D.® is also our way of identifying and rewarding our most loyal customers.
Q: What happens if my C.A.R.D.® is lost or stolen?
A: Simply re-enroll for a new Haggen C.A.R.D.®. Your replacement C.A.R.D.® will be merged to your old Haggen C.A.R.D.® so past purchases and sweepstakes entries are not lost. (In order to merge your C.A.R.D.® accounts, your name, address and phone number must be the same.)
Q: How do I update the information on my Haggen C.A.R.D.®?
A: You can update your information by calling us on our Toll-Free Member Hotline at 1-800-995-1902, by sending an email to card@haggen.com, or by stopping by our Guest Services Desk to complete a change of information form.
Home   |   Privacy & Security   |   Site Map